Amazon India — no visibility on final cost till last moment | |
Amazon seems to have changed the way you purchase products on their website. Earlier upon adding a product to the cart, the moment you select delivery address it would show the final cost including shipping charges. However now they have changed it totally. You do not get to see the final cost until you hit the very last moment in product purchase process that is even after you enter the credit card number. This is cumbersome. The final cost should be displayed well before making final decision about purchase and certainly before one enters the credit card details. Hope Amazon is intelligent enough to understand this customer perspective and make positive changes in their buying procedure online. Was this information helpful? | |
Amazon India customer support has been notified about the posted complaint. | |
Add a Comment | |
7%
Complaints
19931
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment