Amazon India — non-delivery of lenovo laptop within the stipulated period of 24 hours despite of full payment.

I had ordered the above mentioned lenovo ideapad thin and light 320s-14ikb 80x400clin 14-inch laptop (7th gen core i3 - 7100u/4gb/1tb/windows 10/integrated graphics), mineral grey from your company, amazon india, on 19th of october 2017 against my full payment of rs. 35, 270 (Rupees thirty five thousand and two hundred and seventy only). Your company assured me to deliver the same within a period of 24 hours and for that i had paid rs. 100 (Rupees one hundred only) extra (Not included in the above mentioned price).

But despite of my repeated reminder to your office, you failed to deliver the above mentioned product to my address even until 1200 hours on 21st october 2017 which caused a great mental agony to me and for that i was compelled to cancel the said order. However, my hard earned money which was paid to your company has not yet been refunded to my account.

In this regard i earnestly request you to refund my money of rs. 35, 370 (Rupees thirty five thousand and three hundred and seventy only) at the earliest. Otherwise, i shall be the victim of acute financial loss.

Kindly expedite.

Thanking you.
Yours sincerely,
Aakash