Amazon India — non-delivery of my order

Address:	560087
Website:	amazon.in

Hi,

Its disgusting to see such a horrible response from amazon. I had ordered for an mobile hard case on 10th october and was expected to deliver on 16th-17th october. Apparently i got a sms saying it will be delivered today (16th) with some mobile number of the delivery agent mentioned. I tried reaching that number almost 50 times it was not reachable. Next day i get to another sms stating it is out for delivery and with a new mobile number. I tried calling that number and spoke to a guy who said it will reach you around 4 pm in the evening.

Nothing happened till 7 pm, when i called the customer care, one of the exe's told sir am sorry for that but now i have asked the courier team to deliver it today at any cost (17th oct). I was waiting till 9 pm, neither i got a call from the courier agent nor from amazon.

The best is here.

In spite of telling the amazon customer care exe' that 18th oct is a holiday and i will not be in office. I got a sms saying "we couldn't reach you over phone hence the delivery is scheduled to next working day". I did not get any phone call at all... (How stupid can amazon or their courier guys can be).

Today (19th) oct, i get another sms saying "we couldn't reach you over phone hence the delivery is scheduled to next working day". Again, i did not get any phone call at all... (Are you really serious in your business and are you thinking you can take customers' for a ride as you wish).

Now can you tell me, who called me and from which number and at what time.

And fr* calls are not getting to customer care at all... All # auto dialer asking to enter our mobile number for safety reason and we will call you back... What non-sense safety reasons are you taking about... And call back is again a auto dialer...

Bull # service from amazon off late. It is just because you are making good money and your service has gone to dogs...