Amazon India — Not able to receive my product even after couple of request with Amazon support team.

Address:	411006
Website:	Amazon website

Hello Amazon Team,

Here i would like address a serious issue i am facing from last 4-5 days.

What happen was:
i ordered one product from my amazon count, after placing the order successfully i found that i have contact number which is not active from my side.

i changed my contact number in my account.

After couple of days, i got a message that product will be out for delivery.
i was happy because that product is for some one special to me.

same day at evening i got a message that not able to deliver because customer not available. i called back the agent and got worst reply. he said "we cannot delivery to other contact person, we want same person with same contact number else we will return the product".

What the hell is this. this can happen to any person. there is a possibility that customer order the product with correct number, and by the time product arrives, customer can lost her cell or dead by mistake.

sending back the product is not the correct step you guys are taking.

Even i was ready to show my IdProofs original ones, still delivery agent was not ready.
I filed couple of request with amazon support team to change my contact number on the delivery list so that agent contacts me and i can receive on time.

after couple of days, again same scenario i am facing, got a message of an agent who is going to deliver the product, this time the it is, now the agent contact number itself is not in service(number does not exist). Now should i fire the agent from job and send it back to home???

my order number is : ORDER #[protected]

I have decided, not to use amazon service in future and would recommend my circle member to avoid it.

Here i just would like to request, to cancel my order and return my complete money(without any deduction).

waiting for the resolution asap and on priority.

(m)-[protected]
[protected]@yahoo.com

Thank you,
Roshan