Amazon India — Not delivered the deal order

Address:	New Delhi, Delhi, 110075
Website:	amazon.in

Hi team

Please find below the details and help.

Ordered with ordered id[protected]
First contact with customer care on oct 25, 2016, they assured it will be delivered by oct 27, 2016.
2nd follow up on oct 27, 2016, said there was some issue will be delivered by 2nov, 2016
On 29 oct, 2016, got message its out for delivery, but no call or message
On 30 oct, 2016, again out for delivery, but the number provided was wrong, also have not got any call
Same day refund initiated,
Contacted customer care same time, they assured, there is some issue, its not returned, you will get it delivered by nov 2, 2016
Got a message on 1 nov, 2016, will be delivered by nov 5, 2016
Contacted cc on nov 2, 2016, they said its been cancelled and we can not do any thing at all and banged the phone on me and didnt let me speak with any senior.

Pathetic experience, worst service.

Regards
Anuj
[protected]