[Resolved]  Amazon India — not delivering products but marking it as delivered

Address:

#F3, Divyapanchami-2, 4th Main, Thayappa Garden, Bilekahalli, 560076

Amazon is doing this repeatedly that it doesn't deliver the product and marks it delivered and when ever we call back the standard answer is "your package was scanned by mistake". Later you may or may not receive the package. Even they do not refund for that product. We have recorded all the calls and details if those are available. List of few orders that we faced issue are[protected],[protected],[protected]. The reality is that they scan your product on purpose saying it as delivered and they deliver it or not based on their delivery executive's mood. My order was supposed to be delivered before 9pm of 2nd november. It was scanned and marked delivered but until now i. E., 6pm of 3rd november, we haven't received the product. If it was scanned by mistake that proves that the delivery executive had my product. Then why wasn't it delivered to me even the next day?
My order with tracking id[protected] is still not delivered and refund is declined.
Also it cannot be a mistake that it was scanned and marked as delivered. It was also mentioned that it is delivered to our security guard. This is the usual delivery guy who did it and knew our security guard. Hence these comments were mentioned.