Amazon India — not delivering samsung galaxy on7 pro

Address:

560034

Order no.[protected]
The above item was not delivered to me. The reason quoted was "customer was not available".
This is not the first time i am purchasing products from amazon. You can find from your records that i have bought many items from you in the past.
Usually, i used to receive a call before delivery and i will give the location of my residence and even if no one is at home, i wii give instructions to the executive to handover the parcel to my neighbor.
This time i didn't receive any call. I was very much at home.
I do not know whether i can place any order with amazon in future. Because your executive seems to be giving lame reasons for not delivering the product. Or you are not having the product with you. Otherwise, you wouldn't have returned the amount to bank immediately, as you had time to deliver the product.
"amazon" sometimes amazes!!!
Thank you for not delivering.
I am 100% sure you won't respond to this complaint.
K sathyamurthy