Amazon India — Not initiating return

Address:208011
Website:www.amazon.in

Order no.[protected] john richard combo of eagle blue roti maker get free red dough maker
Sold by: guruji trading company seller return policy
Shipped: may 23, 2017
Quantity: 1
This item is no longer eligible for return.
The return window closed on jun 7, 2017.
View return policy

Earlier when retrun date was initiated no one come to pick the item i informed about that personally to amazon that i will be out of station for 15-20 days so can i refund the product after 20 days than your custmer care cell assured me that there will not be any problem. And now it says that item is no longer eligible for return.
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