[Resolved]  Amazon India — Not picking up my return

My order number is[protected]

Amazon sent me Used Xbox series s when I ordered a new one, I’ve been trying to return it since past 6 days but they’re not picking up, it only has 7 day return policy. Kindly help me out as I’m being cheated by amazon and they keep giving me fake pickup status but nothing happens.
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Nov 20, 2021
Complaint marked as Resolved 
They picked it up today
Amazon India customer support has been notified about the posted complaint.
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Refund Your Amazon.in Order #[protected] i have order my product 6 September and my product was delivered may 13 sep approx and i have an issue received different products already then your agent raised investigation as per investigation update your agent create return on refund because I'm genuine and your agent also confirm I have received different products keypad phone and delivery agent not come to pickup my product 3 times delivery agent come my home and denied my pickup and misbehaving then next time not come my return pickup multiple times cancelled because no one can my home and no any call automatically cancelled my pickup plz look at this matter 2 months complete sir today is 27 November and my refund not yet received it's humble request you help me issue of my refund sir I'm long term old member of Amazon you can also check I'm member of Amazon 2017 to connect and no any issue face first time my issue so much delay and not solve really bumble request you amazon

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