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Updated: Feb 18, 2026
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 153

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S
Solomon Jeyaraj
Nov 18, 2021
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Address: 8/83 ,nimmiyambattu, tirupattur dist

Hi team,

I have purchased LG 32 inch tv on amazon app by 10th November but still not received my courier.
Amazon customer support team escalated the issue since last 72 hours but still not resolved
Courier partner team didn't respond properly.
Kindly investigate and shorted out ASAP
Sorry, i am disappointment due to courier delay

Complaint no:5924

Note: wrongly updated in amazon app for status was courier delay due to customer request.

Regards,
Solomon P
Amazon India customer support has been notified about the posted complaint.
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    Simbu74
    from Thiruvarur, Tamil Nadu
    Nov 18, 2021
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    Yesterday one person contact for me, he told "you selected the Amazon job and send the uniform charge and salary account opening change..

    I have trust the statement, because that person send the some documents for my mail ID, so I have send the money of 1550 rupees, second time that person contact for me and he told send the 2550 rupees for salary account opening purpose.. So suddenly I thought, it's fake or true, immediately I have searching for YouTube.. Lot of friends give the statement for same story, it's connected my story, so I have stop the payment process and complaint the fake job activity...

    That person contact details.
    [protected]@jobcareamazon.in
    [protected]

    Please take the action immediately.
    Amazon India customer support has been notified about the posted complaint.
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      S
      Sehgal2704
      Nov 18, 2021
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      Website: amazon.in

      Ordered for a FABRE gas stove on 23.09.2021 (ORDER #[protected].Prepaid Rs. 8990 through credit card
      Wrong product (Bajaj small fan of around Rs. 700) delivered on 30.09.2021. Immediately loaded details on Amazon site on 30.09.2021.
      Since then, 12 calls and several emails (including at escalated levels) to customer service centre over the last 1.5 months. Till date no refund
      Amazon India customer support has been notified about the posted complaint.
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        N
        Naama Carvalho
        Nov 17, 2021
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        Website: Indeel mall Amazon

        Recebi um SMS perguntando se queria trabalhar usando o celular e concordei, no início pagaram como devia mais depois cobrou um valor absurdo por tarefas que eu não tinha concordado em fazer, disseram que se eu não concluísse a tarefa meus fundos seria congelados, mais eu não concordei em fazer essa tal tarefa eu só quero de volta o valor que eu investir!
        Tenho todas as conversas aqui e nomes que foram me dados por quem dizia ser minha "mentor" e eu quero meu dinheiro de volta
        View replies
        Tb fui vítima como vc já fiz jm b.o mas go pensando em denunciar tb na TV através do programa do datena . Vc teria coragem de denunciar tb.
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          B
          BADBOYps
          Nov 17, 2021
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          I ordered a Powerbank of Redmi from Amazon.I received the order on 7th of November but when I opened the box it was empty from inside and there was pieces of paper and some other waste things.Firstly I received that on 7th of November but in application it's updated on 10th of November.I made a complaint on its official call number, they said wait 5 days our backend team looks fow what happened.after 5 day I contacted them then they said we have delivered your product to you securely and they disconnected my call.I tried saveral time but they cut my call rudely.Please help me.
          Product Name :- Redmi 20000mah powerbank
          Price ₹1399.00
          Order I'd:[protected]
          Order Date:-05/11/2021
          Amazon India customer support has been notified about the posted complaint.
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            A
            aachie
            from Fazilka, Punjab
            Nov 17, 2021
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            I have returned a product on 17 oct 2021 costing 1599 and amazon have returned the amount on the same date but it's been a month it is not credited in my indian bank account
            Amazon India customer support has been notified about the posted complaint.
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              I
              indusri
              Nov 17, 2021
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              Amazon Return ID: DgSmFmnGRRMA
              Order ID:[protected]
              Item Descriptions
              ZIYKO Queen Inverter Battery Trolley (Choco Oak) -1

              Order date is of 17 Oct and the piece delivered was broken and defective, I have initiated return- pickup- refund 8 times, No response till date.
              Customer Care is helpless, I have also approached amazonpay-grievance-officer, amazonpay-nodal-officer through email id
              [protected]@amazonpay.in and
              [protected]@amazonpay.in
              No response from them too
              My request is that refund must be made irrespective of the pickup
              thanks
              sri
              Amazon India customer support has been notified about the posted complaint.
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                O
                Onkar Singh verma
                from RAMGARH, Rajasthan
                Nov 17, 2021
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                Order ID[protected] is not received till date.
                Amazon India customer support has been notified about the posted complaint.
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                  I
                  Ibar khan
                  from Kolkata, West Bengal
                  Nov 17, 2021
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                  I have purchased an airbuds headphones from Amazon but it's noise cancellation fee was not working properly in that's why i had return that item but amazon sent a mail that i have return different item that's y then will not refund amount..
                  Amazon India customer support has been notified about the posted complaint.
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                    A
                    Asianic123
                    Nov 17, 2021
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                    Address: http://maw88.com/#/register?code=R54I96

                    I lost 1000, 000 pesos in this platform they call Online mall. I purchased and finish my task when it's about to withdraw the money...there is settlement task purchase this cost 160, 000 to get my money back. I have no more money to purchase this product. I want to get back my money and the commission they are telling me. 😩
                    Amazon India customer support has been notified about the posted complaint.
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                      M
                      MAN28saw
                      from Hyderabad, Andhra Pradesh
                      Nov 17, 2021
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                      Amazon India has not decided Product Indigo Interior Wooden Long Legs High Stool for Home against the order I'd[protected] dated 30-Oct-2021 Order total 3, 299/- Quantity 1. No Refund and no replacement, Amazon Customer care teal and investigation team denied Refund and no more escalation option with Amazon India as per Miss Sita Supervisor Amazon India Hyderabad Leadership team. She has closed the investigation without providing investigation details . I need to raise complaint and legal action on Amazon India .
                      Amazon India customer support has been notified about the posted complaint.
                      Nov 17, 2021
                      Updated by MAN28saw                       Empty Box Delivered, attached pics of Empty box which is very small in size then the product size and weight of box is less than 0.5kg

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                        T
                        Taniya Asman
                        from Bardoli, Gujarat
                        Nov 17, 2021
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                        For order Id[protected], dated 02.07.2021 amount was debited twice via pay on delivery and card payment via SMS link. I have complained it with bank and as per acquiring bank payment was successful. Then contacted customer care and I have been misleaded several times with false statements, again I have mailed [protected]@amazon.in and I got no response, and finally mailed as per their escalation matrix to [protected]@amazonpay.in, [protected]@amazonpay.in, [protected]@amzompay.in, all in vain and got no response. I still couldn't come with the terms amazon could be so unprofessional and can behave like a cheap company whose foundation is based on heist of people's Money. And I think people should be aware of the such incidents. Highly disappointed and I feel like cheated.
                        Amazon India customer support has been notified about the posted complaint.
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                          Shadab_04
                          from KOLKATA, West Bengal
                          Nov 16, 2021
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                          Address: z-5/196/1 b.p road ayub nagar kol 44, metiabruz

                          I have ordered on Amazon but the product quantity was irrelevant so i i cancelled my order and asked for refund and they they have been refunded that amount on 22/10/21 successfully with that transaction id HSBCN[protected] spoke to them and that said your payment was successful from our end to your debit card no([protected]) But the problem is that i didn't get that amount neither it wasn't on my transaction history so please make it clear it's been 20 days i am facing this issue what i thought it might be minor problem but not anymore
                          Amazon India customer support has been notified about the posted complaint.
                          Nov 16, 2021
                          Updated by Shadab_04                           I have ordered on Amazon but the product quantity was irrelevant so i i cancelled my order and asked for refund and they they have been refunded that amount on 22/10/21 successfully with that transaction id HSBCN[protected] spoke to them and that said your payment was successful from our end to your debit card no ([protected]) But the problem is that i didn't get that amount neither it wasn't on my transaction history so please make it clear it's been 20 days i am facing this issue what i thought it might be minor problem but not anymore
                          Nov 16, 2021
                          Updated by Shadab_04                           I have ordered on Amazon but the product quantity was irrelevant so i i cancelled my order and asked for refund and they they have been refunded that amount on 22/10/21 and given me the Reference no HSBCN[protected] spoke to them and that said your payment was successful from our end to your debit card no ([protected]) But the problem is that i didn't get that amount neither it wasn't on my transaction history so please make it clear it's been 20 days i am facing this issue what i thought it might be minor problem but not anymore
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                            R
                            Radhika Selvaraj
                            from Chennai, Tamil Nadu
                            Nov 16, 2021
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                            I would like to return a product and not able to return the items.
                            Order number :[protected]
                            Lakmé Absolute Spotlight Eye Shadow Palette, Berry Martini, 12 g
                            Please do the needful by placing a return order.
                            Amazon India customer support has been notified about the posted complaint.
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                              K
                              khansaab00
                              Nov 16, 2021
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                              I placed an order for a Travel Bag from Amazon India Online, i received the product in damaged condition, i raised a request for replacement which i didn't received. After that i called the customer service of amazon, they said it cannot be replaced we can raise a refund request. I asked them to do so. After few days a Gentleman from Amazon came to my place took the photos and collected the travel bag with him. As on dated 01.11.2021.
                              After few days when i saw the status at amazon, it wasn't getting updated anymore. I called the amazon customer service, now they are saying the product received is a non-amazon product and we cannot give you replacement, refund or return of the same.
                              Now, amazon is cheating on me now. They took my money and the bag too, now they don't want to return either.
                              Kindly help me resolve this
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                sandipan kumar
                                from Mumbai, Maharashtra
                                Nov 16, 2021
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                                On 10 10 2021.I have ordered a package from Amazon but after that I got to know that the package is something different which is not belongs to me. I returned it but still now which is 16th of November 2021 the amount is unrfunded to me.

                                I have contacted to Amazon executives but every time I got no response from them here I am declaring my order ID[protected].

                                It's my request to kindly return my 180 rupees thank you.
                                Amazon India customer support has been notified about the posted complaint.
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                                  N
                                  nags v
                                  Nov 16, 2021
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                                  Purchased DMR 3 kg portable Mini washing machine with dryer on 13th Nov 202`1. want to return the items since it is not useful. trying to return through the app but difficult to return. option of returning is coming but could not do so. please make arrangements to take it back
                                  Amazon India customer support has been notified about the posted complaint.
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                                    V
                                    Vikhas Kumar Pandey
                                    Nov 16, 2021
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                                    I have received a product with missing part.But Amazon is not helping me.
                                    Oder id[protected] Rx 84, 141 please help me. I am having unboxing as a proof but still Amazon is not helping me.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      V
                                      Vikhas Kumar Pandey
                                      Nov 16, 2021
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                                      Address: New Church Road Near Maharashi School babina cantt jhansi 284401

                                      I have received a product with missing part.But Amazon is not helping me.
                                      Oder id[protected] Rx 84, 141 please help me.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        D
                                        Dip G
                                        Nov 15, 2021
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                                        Just because you are amazon, I don't think you should treat Prime customers like crap.

                                        Really its sad.
                                        Amazon India customer support has been notified about the posted complaint.
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