Amazon India Complaints & Reviews

Transactions 1500 failed amount debited but not received refund transactions date of 19th August 2021.transation UPI no.[protected]....

Hi sir i placed an order on Amazon @ 12 am deals on discount, i ordered it on 4th August nd the scheduled delivery date was 9th Aug, still now they didn't delivered my item, i don't want refund i want replacement nly, they are playing with me, i almost called them more than 30 times including chatting with Amazon customer support . The last 4 digits are 1947 of the order id, they already shipped it they're not giving the exact location i...

I have purchased a product name Amazon Fire Tv stick on 16th October 2020 which was not working properly. After so much of discussion finally Amazon agree to return the product and payback my amount Rs.2499.

As per amazon they paid amount in my account on 19th August 2021 which was still not recieved in my account as on 13th September 2021.

I have asked on my bank customer care and also in branch but they are...

I made a payment through my card on 9th July which it showed as failed and I recieved an error. But the money was deducted from my account. However Amazon delivery boy said that they did not receive the money and you will recieve a refund to your account. Then on 10th July I made the same payment in cash on delivery mode and received my product.

I made my bank do proper investigation and it turns out Amazon recieved my payment...

Pls my Alfa active I am trying past one weak ago pls active my Alfa id NAJMA TAJ...

We are currently a seller on Amazon India and I need to file a complaint regarding a review violating amazon's guidelines and even after trying to contact their team and regular follow-up we are still stranded.
Below are the details of the same -
Review Date - 1st September 2021
Reviewer Name - Amazon Customer
Review Caption - very bad quality as well as doesn't look good
Link to the same - https://www.amazon.in/gp/customer-reviews/RWICJH78N0NTI/ref=cm_cr_dp_d_rvw_ttl?ie=UTF8&ASIN=B099S3QT5...⇄br...

I have ordered samsung M31s phone on 18Aug 2021about priced 14799 and I payed through my ASAAM GRAMIN BIKAS BANK DEBIT CARD ENDING 0728 in Advance .But after arrival my Shipment I cannot accept it because of some personal issue, and they said they will refund my amount, on Sep 1 2021, amazon send me two payment refference number since o ordered on exchange scheme Refference numbers Are
SJE7EDPC0000KSGKU4BE
SJE7EDPC0000KSGKU4BE...

Please refer to ORDER #[protected].

The item Happilo 100% Natural Premium Californian Almonds, 200g was not received, though the delivery status shows the item has been delivered as per Tracking ID:[protected].

Kindly resolve the issue...

Amazon customer service executive cancelled my order without asking me

I ordered a product on 7th September 2021 and the delivery date was 9th. I saw the status on app that it's running late but will be delivered soon/next day. So I waited the next whole day but the product didn't arrive. I called them on 11th asking about the status. They said it'll surely be delivered on 12th however it didn't arrive on that day too so I...

ORDER #
[protected]

this product is not delivered but amazon is showing delevered...

I recently purchased a mobile phone from Amazon with the order number[protected], and I have been a customer for the past eight years with the registered mobile number [protected], [protected].

Due to COVID-19 circumstances, I opened the package after a few hours and discovered that the product packaging had been tampered with, with only the charger and cord remaining. Then I began escalating the problem to the customer...

Dear Team,

I ordered Apple's Steel Case Series 6 smartwatch on August 21st. I got it on August 25th and I got the smartwatch I got the wrong order I contacted the Amazon customer service and told them my problem and I mailed them. I sent them photos of the wrong item I found. They took my complaint and asked me to contact them on 30 August. I then contacted them on 30 August. They accepted my request to return the product...

I have placed a prepaid order for 20 water proof mobile pouch which was expected to ve deliver on 4th Sept 2021.
But yet not received

Order no. "[protected]"...

Its been 11 days after order placed No estimated delivery date or any tracking details, No response from seller, and no support from amazon.

first complaint on 3rd sep
second on 6 sep and
third on 9 sep
still no action or any responce from neither seller nor amazon all amazon employees on call saying that they have taken complaint but every time not genrating a complaint token as matter of their performance...

Amazon not refund me til date...

I am writing to inform you that I made a UPI transaction of ₹725.00 on 31st August, 2021 wide Transaction ID:[protected] through Amazon Pay which is pending from UPI but deducted from my account ending 2849.

I contacted Amazon 2-3 times and everything they told me that the payment is pending by your bank side and you only have to contact to your bank for this pending transaction.

But My bank executive told...

My name is (Vishal Raj Mohini) and I had ordered (Product) of RS.3398(MB super gainer) in Amazon on (19-AUG-2021) and after (25-AUG-2021) I returned this order due to personal reason. And on (27-AUG-2021)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
please...

I have ordered LAGO FLAT MOP SQUEEZED WITH 3XL MOPHEAD on 31 August and delivered on 2nd September. First payment made was failure and other payment was successful. But I didn't received my refund still 9 sept. It has been more than 5 business days. Mu payment was made on 31 Aug.
Transaction reference number for bank is[protected] and other is[protected] for rs 1160 both. Please issue my refund for failed payment....

I am writing to share a terrible incident that happened with me whilst shopping on amazon. On 30th August, I returned a refurbished Sandisk Extreme Card 64Gb that I had ordered. But upon checking the order, much to my disdain, I found out that I had received a completely wrong product, a Sandisk 4GB card instead, and began to initiate a refund as the replacement was not available. After ten days of waiting and not hearing from the team, I...

I had ordered Faber Glasstop Gas stove dated 28 August. The delivery was received on 31 August. When i opened it after couple of hours the product inside was an old steel gas stove of Surya. I immediately took pictures of the same and requested a return and refund of the product. In the reason for refund i clearly mentioned that i have received wrong product of Surya gas instead of Faber gas. There was no option to post photos no further...