Amazon India — not providing replacement for the defective product

 
1 Review
G 11 galaxy greens rajagiri valley kalamassery 682030, Ernakulam, Kerala, India
 Nihal Kallingal on Oct 5, 2019
I ordered a laptop from amazon india on grand festival days and it was defective. The display panel had dead pixels on it. So i requested for a replacement and they sent a technician to my house and he told that it cannot be repaired and also he told that he had sent a report to the amazon for the replacement. So when i contacted amazon they are now telling that my shipping address got deactivated so they cannot provide replacement for it. I i attached the image of my invoice as well.
Order id:[protected]

not providing replacement for the defective product

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[Oct 05, 2019] Amazon India customer support has been notified about the posted complaint.
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    Amazon India - not providing replacement for the defective product