Amazon India — not received the product & not received the refund.

Website:

www.amazon.in

Hi,

I have ordered an electric 12v kids rider car from amazon.in. It is a door delivery order and i have paid the full amount through online. The product suppose to be delivered on 18th july 2018. But i haven't received the product so i mailed the seller. But the seller told he cannot do door delivery and he asked me to go collect the item from the courier office in different area.

Currently i am in different country so i ordered this to friend address and no one is there to go and collect it from courier office. So i canceled the order through amazon and filed the claim with them on 25 july. Amazon promised within 48 hours you will receive the refund.

But almost 10 days over. Everyday they are telling the same. But no refund yet.

This is the worst service i have never seen in my lifetime and the seller is a cheater and amazon is supporting them.

Order number:[protected]

Thank you
Arasu