Amazon India — Oneplus 3 (graphite, 64gb) order #[protected]

Address:

122001

Hi,

My name is ishita, i had ordered one plus 3 phone on. Till yet i have no information of its whereabouts. I havent got any intimation from the courier services or from your team. I have been calling your customer care since last 4 days to track my order but everytime i call they say the same thing that they promise it will be delivered to me by 8th july'2016 before 5 pm as the phone that i ordered is a birthday gift for a friend and his birthday is on 9th july'16.

The delivery address that i have updated is an official address, wherein my office timings are 9:30 am to 5:00 pm monday - friday. Now saturday sunday we will be closed and my friends birthday is tomorrow i. E a saturday.

Till now i have no update from your team though i have called almost 4 - 5 times for the same and no body had an idea about where my phone or the contact details of the person who is delivering the same. Also on your website i cant track my order, it gives no access

I have already payed 28, 000 for the phone online, also it is my friends birthday tomorrow, if i dont receive it today, it will be of no use to me.

I am literally being tortured by you guys for this. We dont expect this type of service from amazon, you are pushing your customers to the edge. This is just not acceptable.

I want my phone to be delivered today before 5 pm.

My contact no. Is [protected]