Amazon India — oneplus 5- billing issue mumbai 29

Address:Mumbai City, Maharashtra, 400029
Website:www.amazon.in

I had placed an order of above mentioned mobile for my official usage on 16th oct 2017, i wanted to add my company's name in the invoice since the bill is expected to be paid by my company. I had called their customer care team for order cancellation so that i can make alteration in the billing, the agent said you don't need to worry about this, we can alter the billing once your product is in transit but when i received the package i found no changes in that, now amazon's agents are telling we can't do anything about that, instead of giving any solution to this matter, he was offering me 500 rs telling that we can give you this amount as amazon's goodwill.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information