This is related to the order my father placed on Amazon India site. Please find attached screenshots. I am writing behalf of my father here.
The order Id is[protected]
He ordered Amazon basic vaccum cleaner with power suction, order was delivered to him on 16th March. He found out that the main machine/part - 700 watt cylinder vaccume cleaner with Bag is missing, instead there is some gym bar in the package which he never ordered. Please check the other attached picture, you can see gym bar.
I requested Amazon customer care to investigate it. They closed the case by saying an investigation is done and they can't do much now. Here, neither Amazon contacted us nor they shared the investigation report/copy/steps they had taken. I requested Amazon India on social media as well and they raised an issue but didn't get any update further.
Please have a look and let me know what can we do in such case.
Was this information helpful? |
Post your Comment