Amazon India — order #[protected] kazarmax walking shoes

Address:	560055
Website:	Amazon.co.in

Horrible customer service from amazon

Ordered a pair of walking shoes from amazon on oct. 25th 2018. Initial delivery date was 31st october to 2nd november. When the product did not arrive on 31st oct i called them and they said it will be delivered within 2 days. When it was still not delivered by 2nd nov. I cancelled the order. The refund is not given till now, i have called your customer service 4 times over the past 8 days. Till now no refund has been initiated from your part. They are repeating the same line. "your refund will be processed in 24-48 hours". You are holding my money for 16 days without delivering the product or apprising me of the status of refund. Horrible customer service from amazon.