Amazon India — Order #[protected], amazon not initiating pick up request

Address:	Bangalore, Karnataka, 560103
Website:	www.amazon.in

Amazon #[protected] . Requested for a return pickup and Amazon is denying to take the product from doorstep saying you need to self return it as it is some sort of seller fulfillment . I told them I cannot return it by my own, executive transferred the call to her super visor Prasanna S and he said if you cannot return it by your self forget the money . I have a recorded conversation of it . I need my money back ..Please do the needful and self return is not possible for me.