Amazon India — Order #[protected] not delivered in a month's time

Address:	New Delhi, Delhi, 110030
Website:	www.amazon.in

I had placed an order with amazon India - Order #[protected] on 3rd Oct 2016, it was suppose to be a gift for my sister, but amazon did not deliver the product after a month as well. It a disgrace to even speak to them, i had called 4 time to customer care checking for the same and every time they assured it will be delivered within 2-3 days but nothing, and when ever i asked for a supervisor to come online, no one would come on line. Spoke to Mr. Arun[protected].35pm) from customer care and asked for a manager to come online but he kept refusing and he processed the refund even after I asked him not to do so. Without my consent he should'not cancel the order.This is really disgraceful and I would never use such a company with the [censored]est customer service ever. Amazon U R a Disgrace in the name of online service