Amazon India — ORDER #[protected] Product: Faber 6L 1500W Digital Air Fryer Not delivered.

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India

ORDER #[protected]
Product: Faber 6L 1500W Digital Air Fryer | Fry, Bake, Roast, Toast, Defrost, Grill & Reheat | 85% Less Oil, 360° Air Cooking | 8-Preset Menu, LED Display & Touch Control, Non-Stick Pan, View Window | (Black).
I have Ordered This product on 15th October 2023 and as there app it is to be delivered with 1 Day delivery with prime Member as Iam a prime member i ordered this product but after 11 days till today it is not dispatched, despite many complaints given through, messages in Amazon char through app, customer care a call not action taken by Amazon. All the customer care people always provide wrong information, and forcing me to cancel the order, all of them give wrong and false commitments, even i have talked to their seniors in the escalation team many times. Now i need the compensation for my waste of time, no delivery of product, wrong information given, despite complaints, no action taken, for mental harassment, till date have not received the product and no one in amazon ready to solve the issue.