Amazon India — order #[protected] dinner set

Address:S.CHAND, New Delhi, Delhi, 110044

I have placed subject mentioned order and at the time of delivery i have made payment online via upi and which was debited from my account. But delivery person said he did not receive money and taken back the packet inspite of my successful payment. When i contacted customer helpline customer care executive said they have received my payment and packet will be delivered shortly. Again he came to deliver today - 16.01.2020 and again asked for the money in cash which i had already paid yesterday. Finally to take the packet i had to pay him cash of rs.2200 and online payment also been made. Total amount i paid is 4400. While talking to cce they said my online payment will be refunded within 5-7 days time. But did not receive any mail or message regarding this refund.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information