Amazon India — Order booked under prime membership of 1+3t mobile phone has not been delivered even after 7 day | |||||
I had booked a mobile phone under prime membership (Order #[protected] with prepayment of 20k inr and had been constantly chasing the deliver team to get the product. The amazon guys have been fooling me from last many days, with false updates on the delivery. They are themselves not able to track where the order is. One of them then booked a replacement (Order #[protected] saying that the original order is not tracable. Now my order history sows, original product cancelled and a replacement ordered. Today i received an update that the replacement order has been called back and it wont be delivered to me. They are not trying to get the original order delivered. The order they had not been order to trace even after 5-6 days, now they are saying that the replacement will be cancelled and original one would be delivered. All these days, i have Been calling the customer care numerous time, have had numerous chats. So much of my time has been wasted following up on this order. And today i am getting to her that replacement is cancelled and they will try for original. I am really pissed off and fed up of this pathetic service by amazon. I would recommend everyone not to buy the products from amazon. We should collectively teach them a lesson, otherwise they would repeat this with numerous other customers. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
7%
Complaints
19931
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment