Amazon India — Order canceled amazon looted

Address:	411057
Website:	amazon.in

Placed a order(order#[protected] on Amazon.in on 27/Mar/2016. Order consisted of Motorola G turbo booked in promotional offer for Rs 4999. on 28/Mar/2016 order disappeared from my order list. On contacting customer care of amazon they say it was technical problem hence we cancelled your order, also I asked them how can you cancel orders without consent o[censored]ser or do you have such policy to which they replied that they dont have such policy to cancel orders. But they are saying that they wont be delivering this product any way.
I request you to take action ASAP.