Amazon India — Order Cancelled But Amount Not Refund

Address:	Karnal, Haryana, 132001
Website:	www.amazon.in

I place a order from www.amazon.in on 25-Oct-16 Order no.[protected] & made a payment through Credit Card EMI
on the very next day 26-Oct-16 i called to customer care & infrom them to i dont want this product so please cancel the order they confirm me that the mail sent to their courier team & the same will be returned on 27-Oct-16 i again call to customer care & repeat the same thing on 28-Oct-16 I got a sms that your product will be delivered by today EOD i again call to customer care & ask that i dont need this product then why they deliver the same & i need Refund of my Amount that said that the amount will be processed when they receive the item
Please Help as they are Cheating their customer & hold their payment for more than 10-15 Days they dont refund the amount instant