[Resolved]  Amazon India — Order ID[protected]

Address:

500038

I had ordered some seeds of worth Rs 137 and gave my office address for delivery, the courier person tried to contact me on 14th Dec 2016 for delivery at 3:25 PM. I was on leave on that particular day and could not pick up the call. To my surprise I got a message stating order is delivered at around 9:37 PM.

The delivery person no is [protected]

I had contacted amazon customer care and gave all the details but they are saying item is delivered to customer with signature.

I work for a corporate office where in the courier person's are not allowed into the office, usually they call us to come to the gate for the delivery. They will usually check ID card before delivery.

Usually at 9:37 PM in the night there will not be any person in the office.

Customer care people seems to be dumb to understand my logic and they keep rejecting my claim.

This is the last email I got from them

"Although we understand your position, we have reviewed this claim and we stand by our decision. We cannot give you more information about this matter, and we may not reply to further emails about this claim."

I request others to buy items only by cash on delivery, do not give the cash upfront and be on the mercy of the delivery person.