Amazon India — order id is[protected] and tracking number[protected]

Address:	Bangalore, Karnataka, 560100
Website:	There is no action from amazon

Item ordered on 7th nov and never reached me with in the estimated timeline and time lines keeps extending.. After waiting for 15 days had to cancel it and now they are not even delivering it to seller. Every time i ask about refund they state that refund can't be initiated unless item is received by seller. Amazon transport services lost the product and its doing drama by neither delivering it to the buyer nor seller and potentially blocking the refund. Order id is[protected] and tracking number[protected]. Its bee more than 21 days and there is no track of the item. Even its customer care fails to initiate refund and can't help until the product reaches the seller. And in this case it will never reach the seller and my refund is blocked indefinetly as the estimated time lines keeps changing. So this a online robbery and cheating amazon customers. I have all the evidences of the actual and modified estimated dates and the call records of the amazon service and can provide the same if required. All that i get from amazon is sorry/ we don't have such intentions/ informed concerned team to take action and at times they your refund will automatically initiate after estimate date which actually they keep extending and this goes infinitely