Amazon India — order no[protected]

Address:Lucknow, Uttar Pradesh, 226001

Team amazon

Dear sirs,

Refer to the order no[protected] placed for maniram khakhra daadima combo offer on 10.2.18. The product has been supplied today i. E 15.2.18, but on checking it is found that the product supplied does not match the product offered on your site.

1. The offer was for 34 packs in five flavour (4 packs of ginger garlic corriander, 4 pack of fenugreeek, 10 pack of spicy, 8 pack of spicy fenugreek & 8 pack of cumin khakhras) but the supplided product contains (8 pack of chocolate, 6pack of vanila, 1 pack of garlic bread, 5 pack of lemon & spicy, 6 pack of black peeper spicy & 8 pack of spicy fenugreek spicy khakhras). It was really shocking.

2. The weight of each pack mentioned on site was 45gm (Total weight 1.5 kg), whereas the weight of the supplied pack is only 37.59gm with total weight of 1.28kg.

The product is nonreturnable

It is a clear cheating by the seller and was never expected from a trusted brand like amazon.

I am a regular online purchaser from your site and have to think twice before making any purchase.

I request you to look into the matter. This product is not at all accepted.

Kindly arrange return back and a refund the value back into my amazon pay balance at the earliest.

Meeta prakash
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Amazon India customer support has been notified about the posted complaint.
Feb 16, 2018
Updated by Meeta Prakash
Team Amazon
subject: Complaint
ref: Order ID: 404-[protected]
Dear Sirs,
In support of my above complaint I am attaching the pics showing the variation in flavour and the quantity of the supplied product.
An early resolution to the complaint is requested.

Regards
Meeta Prakash

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