Amazon India — Order not delivered through delivery time already over

Address:	721431
Website:	amazon.in

I did an order (No[protected] on 21st september 2016. They gave me an expected delivery time within 4th october. They showed they were to send the docket through gati courier service. On 4nd october i received a message from gati, it said my docket is out for delivery and i need to contact the delivery person nandita jana/[protected]. When i contacted the person he gave me two mobile numbers to contact both of them were switched off. So when i again contacted nandita jana/[protected] he said he does not know anything, i better need to contact gati courier service if i need any further update. So i contacted[protected], they gave me a complaint number 31207738 and told me within 4th october it will be delivered. But around 6:30pm i saw no sign of them so again contacted nandita jana/[protected]. This time he gave me another number [protected] which was luckily active, the boy told me, he can't deliver the docket that day, but nest day, 5th october it will be delivered. So i said okay. But on 5th october amazon sent me a message that the docket was tried to deliver but they couldn't get me, so it's re-scheduled, when i called the person [protected], on 10:00 am he said, i don't need to worry it will be delivered within 1 pm on 5th october. But when the clock crossed 1:30 pm i called him to know the status, but he again and again rejected my call just after receiving. So i contacted kharagpur gati office ([protected]), but they are same, no response. When i called gati care[protected] they told i will have it within next day. That means the delivery is going to be done on 6th october, 2 days more than the expected delivery date given by amazon. When i again contacted amazon care[protected], they told same, i need to wait for another day. May be they are not taking things seriously, or they already knew there is no law to punish them even if they do such late delivery. India post which is renowned for it's late delivery takes 4/ 5 days to deliver amazon dockets but only gati is the courier service that takes 16 days and even they don't know when they are going to finally deliver it.