Amazon India — order number :[protected]: 10 gm gold coin/ received empty box

Address:	Nellore, Andhra Pradesh, 524002
Website:	www.amazon.in

I have placed an order in amazon on 14th october, i received parcel on 29th october, when i opened the parcel it is having empty box. I contacted amazon on 29th itself after that they asked me to wait for 48 hrs then again they asked me to wait for 14 days. Now those guys not responding. I tried to reach them several times but they are not giving proper response. Order number :[protected], order date : saturday 14 october 2017, item : bluestone bis hallmarked 10 gm, 24k gold coin