Amazon India — Order number[protected], not refund provided Amazon

Address:

Dhanbad, HIRAK ROAD,Jharkhand

I had ordered infinity Fuze 100 by harman bluetooth speaker on date 21.06.2021 whose order number was[protected], price was 1399/-, delivered 23.06.2021 but the product was defective bluetooth could not connect, so I returned it request request done and returned on 24.06.2021 including Amazon curiar pick up boy image, when I talked to Amazon customer care about the refund, they told that the products will get a refund on reaching the warehouse, when I talked to Amazon customer care today Said that the fake goods were returned, due to which I will not get the refund, now Amazon customer care you tell me when the curiar boy of amazon came, was he blind in his eyes, who returned the same, the same I got the same return done, which may be that you guys changed the same on the way, refund me my Rs 1399/- otherwise I am putting this matter in social media and national counsumer girevane number -
2821039, fraud is Amazon online shopping which custamber with higher price fools, please return my money!