Amazon India — Order printer from Amazon and received sketch pen

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I have order a printer from amazon.in on 6th Oct 2021 and made payment of 13, 579.00 at the same day.
But when I received the order I see there are some sketch pens instead of printer.
I contacted the customer care and they said they contacting with seller and get back to you within 3 days for action plan.
They refused to replace my product and asked to buy again the new product if get the same it which is cost now showing in amazon is around 22000 Rupees.
So, Kindly look into this with priority I need the product replacement.

Order id Order#[protected]
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