Amazon India — Ordered product is not delivered

Address:	Bangalore, Karnataka
Website:	Amazon.in

Hi, i have been facing a lot of issues with this company, i had ordered for a mosquito net, order No is[protected], which is not delivered to me yet, and the delivery date has passed long time back, believe me i have been calling these people every single day from past two weeks, now the status shows as undelivered. package is going back to amazon and there is no reason given why they are sending it back, and customer support executives are not at all helpful they hang up on their customers and i have written several emails to them but nobody is trying to resolve this issue, you guys are my last hope. and i also need to complain about the courier services associated with this, its called Gati and they have been giving false info to amazon stating that they contacted me through mobile and i did not answer which is absolutely rubbish and a guy spoke to me from this couriers on 25th jan saying that they will deliver the courier by 27th max since they dont work on 26th jan 2016, i agreed to it but now they are sending it back for no reason.