Amazon India — Parcel not delivered by delivery person.

Address:

Colive Boston, Bangalore

I have ordered a mini refrigerator from Amazon India worth rs7990, it was suppose to be delivered on 3rd April 2023, as I was not available due to office hours at the building, I requested the delivery person to keep my order on the building reception and he said he have kept it there. When I came back and checked, the package was not delivered, I contacted to building security team and saw CCTV footage for the time. No one came to deliver the parcel from Amazon and entered the building. I raised my complaints to Amazon many times, but they are not ready to co-operate and give the details of the delivery person, not even looking into the issue, I have the proof that nobody from Amazon came to deliver my parcel, I am ready to share the CCTV footage for reference (not able to attach here as the file size exceeding the given limit) from (11:00 - 11:30) as the delivery person called me at 11:14 am in morning. Please take some action against this irresponsible behaviour of Amazon India.

Asking for full refund.

Date of incident: 3rd April 2023
Order Details: (in screenshot)
ordered date - 01-Apr-2023
Expected Delivery date - 03-Apr-2023
order Id[protected]

Naveen Jakhar
[protected]