Amazon India — Payment charged but order not delivered

Address:New Delhi, Delhi, 110003
Website:amazon.com

This is regarding my order[protected].

Yesterday i checked your website that shows samsung galaxy j2 showing at inr2500/-.
Then i called your customer care number spoke with usamma as per him,, this is valid product you can book it.

Then i placed an order for 01 samsung galaxy j2 worth2500/- and i paid inr2625/-

After some time i recived and sms that my order has been cancelled.

How dare you to cancel my order without my permission when i checked with you before placing an order.

I want my product at same price else i have to go legally i have all my proof with me. My order confirmation email and call recording.


Dev khurana
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19939
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information