Amazon India — payment not received

Address:

Hyderabad, Andhra Pradesh, 500072

I have booked honor 6x mobile on july 19, it was not delivered, later i contacted them and checked, they replied that the product was missed in transit and the order got cancelled. Later i asked them to refund my money.

Even after 20 days from date of order, i have not recieved money.

I personally called the customer service and asked to refund. Till date i they have not refunded the amount.