Amazon India — pirelli diablo tyre

Address:	Ernakulam, Kerala, 682309
Website:	www.amazon.in

Respected sir,
I have ordered an pirelli diablo tyre from amazon on 23rd of august and it have arrived at cochin main hub at 27th and had to wait till yesterday for item to reach hub near my home. I have contacted customer care many times to know the current location of my product september 10th when i checked the status it is saying that the product was returned without any reason. Tyre is one of the important part of my vehicle and i am waiting for the product to be delivered for about past three weeks. Is this the right manner of treating an customer. I have bought the tyre on offer and now the offer is over. I am feeling so disappointment and sad to see the way amazon treating the customers. Same situqtiom happened to me on a product ordered on 19th august and on 15th september it is saying that it is returning to seller without giving any explanation to consumer. Amazon wasted my time as well valuable money due to this. Requesting necessary action regarding the issue.

Thank you