Amazon India — postal address

It's been 1 week i dint get my honor 7x phone till today... Lame delivery system ever, i paid 12000 k for the product, and they are playing and fooling me saying that they will deliver it... I even complained to higher authorities but no proper response mad they neglected my product, till today they just convince customer by fooling them, worst worst worst, they play with customer emotions and their lives, worst delivery system ever experienced.