[Resolved]  Amazon India — Prepaid and Ordered by Keeping trust on amazon fulfilment and got scammed

I had ordered an Apple Pencil 2nd generation via Appario Retail Pvt Limited having Amazon Fulfillment Tag by prepaid mode of payment on Amazon.in
What i got was a cheap fake pen with broken fake wires none of which were genuine or apt to the cost
Returned once and got the same fake replacement although had contacted amazon customer service who promised me genuine replacement not even giving me my refund in first place
Now what happened is that second time Amazon.in scheduled a return for a refund but the same Amazon delivery person was not taking my return for a refund because they say for a hefty amount how can you give a cheap fake product, we wont take it and left after much argument
Is this some racket or something going on that you will not refund me my money and just not take your fake thing with you also?
Amazon Customer services just promise much and can’t catch or put litigations against such sellers because?
Well I have Amazon customer service audio recordings, Transaction Id, Invoice, Opening Delivery of Amazon parcel which is fake and photos of that Amazon delivery person who aggressively takes stand, press and lawyer involved just for getting my refund back?
Please dont play with customer’s trust Amazon.in who order from your site considering Amazon fulfillment with the fake sellers on the site

Appario Retail Pvt Ltd. Bulding No. 5 BGR Warrhousing complex near shiv sagar hotel village vahuli Bhiwandi Thane, Bhiwandi Maharashtra 421302
Pan No. AALCA0171E
GST Registration No: 27AALCA0171E1ZZ
+4 photos
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Apr 9, 2021
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
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