Amazon India — Prime Service Issue

Dear Sir/mam,
Maine Amazon ke prime membership ke liye Airtel ka 3359₹ wala 1 year validity recharge kiya jisme mujhe 1 saal ka Amazon ka prime membership milna chahiye par Amazon wale bol rahe hai ki apka prime membership aapke kisi aur account par active hua hai
Jab ki mere pas koi aur account hai hi nahi uske alawa wo bol rahe hai ki ek hi number 2 account hai aapke lekin inko ye pata nahi ki agar hum same number pe dusra account banana chahe to nahi ban sakta existing number ka error ata hai ye baat maine unko batayi tab bhi nahi maan rahe hai bol rahe hai ki address me aapne house no. Kya daala hai batao
Ab inhe mai bar bar bataa raha hu ki maine address me house number dala hi nahi aur na kabhi mai dalta lekin maan nahi rahe hai aise hi issue create karke meri baat taal rahe hai aur last me airtel se puchho aisa suggest kar rahe hai
Aisa pichhle 2 month se chal raha hain