[Resolved]  Amazon India — "priyarchika hub" seller selling product more than mrp

Jan 18, 2020

Amazon India Customer Care's response Ref No. 6485
We have perused the complaint received from Mr. Vikas Bhatia ("Complainant") and find that the Complainant had ordered for Aswini Adhuna Hibiscus Shampoo - 500ml ("Product") vide Order ID:[protected] from an independent third party seller, i.e., Priyarchika Hub ("Seller") on the website: www.amazon.in ("Website") and has requested for a refund.
It is submitted that a refund for a value of Rs.439.00 as requested and required by him was processed into his bank account on 24th October, 2019 vide refund reference number [protected].
In case the Complainant has not received the refund in the original mode of payment selected while placing the order, he is requested to kindly contact the customer care department of the concerned bank.
The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
In view of the above, the issue stands closed.