Amazon India — Product and tracking shows delivered but product is not delivered

Address:	Bangalore, Karnataka
Website:	amazon.in

What's going on here,

Are you people kidding with me,

When do you people realise whose mistake is this

On Dec 4, 2016 10:17 AM, "Shopper Choice - Amazon Marketplace" < [e-mail address removed]> wrote:
Order ID[protected]:
1 of High Sierra 39.5 liters Blue Casual Backpack (H04 (0) RD 047 ) [ASIN: B00OCD6ZUA]

[protected] Begin message[protected]

Hi,

As I have shipped the product using Amazon Transportation service ( A.T.S) on 23/11/2016 so it is their responsibility to deliver the product to you on time However if their is any issue kindly contact the Amazon customer care .
kindly find the contact no.[protected]

--- Original message ---

Order ID[protected]:
1 of High Sierra 39.5 liters Blue Casual Backpack (H04 (0) RD 047 ) [ASIN: B00OCD6ZUA]

[protected] Begin message[protected]

Hello,

We've been contacted by one of our mutual customers regarding an order placed with your store. Below is the information provided by the customer:

[protected]
Order#:[protected]
Item: High Sierra 39.5 liters Blue Casual Backpack (H04 (0) RD 047 )
Reason: Delivery update

Details: Hi team

As cx not receive the product and tracking shows delivered but product is not delivered kindly contact and refund the amount.
[protected]

To respond to this customer, please reply to this e-mail or visit your seller account at the following link:

https://sellercentral.amazon. in/gp/communication-manager/ inbox.html?ie=UTF8&*Version*= 1&*entries*=0

We hope you're able to work this out with this customer.

Sincerely,

Customer Service Department
Amazon.in
http://www.amazon.in