Amazon India — Product assembly

Address:Gurgaon, Haryana, 122002
Website:Amazon

I bought one bed side table which got delivered on 5th july, through the given mail i did fixed up a assembly slot for 6th july. On the said date nobody turned up, and ever since then i had been struggling with their customer care team for a carpenter.
On 9th finally was told things have been escalated please wait for 48 hours, i did that, waited for 48 hours but of no use and now i have been calling everyday for followup n everyday i'm told "please wait for max 24hours we have escalated the issue to xyz team and give us a last chance. Now i'm told to wait till 19th july for the carpenter.
What are you guys doing, if you cannot provide services then at-least take it back as i'm done with you guys following up everyday.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19933
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information