Amazon India — product delivered in completely different

Website:

amazon.in

Please refer below mail sent for amazon team. I am just hearing from 15th october that its escalated it will be resolved in 3 - 5 business days. 5 days over by 19th october but still no response.

Refer below detail sent to them

Dear amazon team,

I am really frustrated and completely disappointed with amazon service delivery issues that happened with me. I ordered product redmi 6a for one day delivery but that did not deliver as promised even after multiple calls to center. You may refer call detail with amazon for same.

Finally delivery happens after 4 days delay but product itself delivered wrong one. I requested redmi 6a but i got peace a very basic mobile.

Most irritating and furstrating part is i had till now 10 to 12 calls with amazon rep from day one of this product, till now no one gave a satisfactory anawer and resolution to the issue that happens.

Appreciate your quick attention on this issue for earliest resolution.

Else i need to take this horrible experience to social media including higher management of amazon.

Please refer attachment of delivered product and below mail for with i did not get any response till now even though automated mail says 6 hours of eta.

Thanks
Raju s. Biradar
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