Amazon India — Product delivery issue

Address:	411034
Website:	www.amazon.in

I have ordered a product with order id:Order #[protected] on 9 March 2016 which is suppose to be delivered by 17 March 2016 however i got message on 14 March 2016 morning that your package is out for delivery and in the evening again i received message "Package could not be delivered as addressee not available" however nobody tried to deliver the same even nobody called me to convey the same.

I have immediately raised the concern to amazon over the online chat but they are unable to resolve my query.
On the second day morning i.e. 15 March 2016, i received the same message in the morning and in the evening.
I have again raised this concern about the false message about delivery.
but again no action and disappointed by the reply.

Amazon is harassing me by sending false messages for delivery.

And this happened 3rd time. So i asked about the compensation over the chat to chat executive Anushya and Sonia who are very rude while chatting and left me unanswered and disconnected the chat saying "we can't offer any additional insight or action on this matter"

Kindly take appropriate action and ask them to compensate in terms of lifetime free delivery of product costs below Rs. 499.