Amazon India — Product Delivery not received and status updated as delivered

Address:	500032
Website:	www.amazon.in

My Order number is[protected] under amazon for purchase of Washing Machine and Refrigerator through Credit Card.
Order Date: 22/01/2017
Order Status provided as Delivered: 25/01/2017

I have placed the aforesaid order on the above said date but the product was not delivered till date. However the status was updated as delivered on the above said date.

I spoke to Amazon Customer Support where they requested me to provide 24 hours which got increased to 48 hours and later they said 120 hours or will return the money.

Before booking i called Amazon Customer Support and confirmed that the product is available and the same can be delivered to my address to avoid any discrepancies. The same was confirmed by the representative.

Accordingly, it is requested to kindly look into the matter based on the service availability.

Yours Faithfully,

Resident of India