Amazon India — Product delivery shown without delivery (Order[protected]

Address:	800015
Website:	Amazon

Amazon shows fake delivery at his website after complaining they told us to wait, we will verify the delivery. On mail they are telling it is delivered to you kindly check with your family where as it is official address where Saturday and Sunday is off and status of delivery was done on Saturday how could it be possible. After i ask for what vitrification has been done before handing over the product they replied i don't have authority to share with you.
Amazon final response: Although we understand your position, we have reviewed this claim and we stand by our decision. We cannot give you more information about this matter, and we may not reply to further emails about this claim.
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The product was Vitiskin Gel of cost Rs. 2500/-