[Resolved]  Amazon India — Product Forged (duplicate product)

Address:560021

ORDER #[protected]from cloudtail)

Seagate 1TB Laptop HDD SATA 6Gb/s 8MB Cache 2.5-Inch Internal Drive Retail Kit (STBD1000100)

-- Not working Read write error
-- Raised complaint with Seagate since it was in warranty.
-- When visited Seagate service center, they found out extra Sticker on the hard disk they have forged the sticker and they found out the hard disk not in warranty.
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Feb 20, 2017
Complaint marked as Resolved 
Hi Sir, Thanks the issue has been rectified, They have done a replacement. regards narayan
Amazon India customer support has been notified about the posted complaint.
Feb 13, 2017
Updated by kln.narayan
Hi Sir,

Had bought the Disk from amazon, from day 1 there was issue, Assumed it may be a driver issue. Later it was crashing when ever rebooted.

Raised a complaint to seagate as it was in warranty. When visited the seagate service center, they found out there was 2 stickers, they said it has been forged . both stickers when they verified it was not showing the warranty.

Please look into this.

thanks
narayan
Feb 13, 2017
Updated by kln.narayan
contact no : [protected]
email id : kln.[protected]@gmail.com
Feb 20, 2017
Updated by kln.narayan
Hi Sir,

Thanks the issue has been rectified, They have done a replacement.

regards
narayan
Complaint comments 

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Hi Sir,

Thanks the issue has been rectified, They have done a replacement.

regards
narayan

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