[Resolved]  Amazon India — Product is not delivery in Time and make false statements

Address:122001

I made order in Amazon on 15th Jan 2017 and the order details are:
Order #[protected]
The expected delivery date was 20th Jan 2017, when I contact Customer service chat on 20th Jan 2017 at around 4 PM they says the order is out for delivery and will be deliver but it was not deliver.
But they change the Status to "Delay Delivery on customer request" which means that I request for delay the order which it misleads the Customer. And the Order date also changed to 24th Jan 2017 without inform me and confirm me. When I contact again Customer service they are not giving any commitment that the order will be deliver within the time that is today 21st Jan 2017.
Was this information helpful?
No (0)
Yes (0)
Jan 21, 2017
Complaint marked as Resolved 
Order delivered after report in this portal. Thank you for support me.
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information