Amazon India — Product name - Colorplus Men's Quilted Regular Fit Shirt (CMSS27595-V7_Dark Violet M)

Address:Burdwan, West Bengal

On 14 th August I ordered a dark violet shirt of Colourplus brand from amazon India. I was delivered a white coloured shirt instead. So I returned it on 18 th of August. The shirt reached the seller on 22 nd August. They had promised to refund my money as soon as they get back the shirt. However till today they have not refunded. Whenever I contact they are saying investigation going on. On 27 th we can disclose the results of investigation. My complaint is that the delivery guy had already verified the product before pickup. Then why investigation and my money being stuck. I’m a regular and valuable customer of amazon. Feeling very bad.
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Amazon India customer support has been notified about the posted complaint.
Aug 25, 2022
Updated by Haimantitumpa
On 14 th August I ordered a dark violet shirt of Colourplus brand from amazon India. I was delivered a white coloured shirt instead. So I returned it on 18 th of August. The shirt reached the seller on 22 nd August. They had promised to refund my money as soon as they get back the shirt. However till today they have not refunded. Whenever I contact they are saying investigation going on. On 27 th we can disclose the results of investigation. My complaint is that the delivery guy had already verified the product before pickup. Then why investigation and my money being stuck. I’m a regular and valuable customer of amazon. Feeling very bad.

Aug 25, 2022
Updated by Haimantitumpa
They have kept my returned parcel and the money also. Have to beg for the refund of my own money

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