Amazon India — product not being delivered for being big | |||||
I had ordered a guitar on 23rd of dec18 and was to get it delivered on 31st dec. On 31dec i got a message that the item is out for delivery but didnt get it even after 6pm. Upon calling the agent's no he said he was on leave and asked me to call his office. On calling the no he provided i was promised that it would be delivered the nxt day and again i didnt get the nxt day too. Today (4th jan 2019) they called me and said since the item is big they need to hire a taxi and i should pay for the taxi fare. Although i was shocked i agreed to pay for the taxi and they agreed to bring me the item today. I havnt got it yet. Amazon plz dont sell products if you cannot deliver. Such a shame.. Was this information helpful? | |||||
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Amazon India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
I haven't got the item yet inspite of the complaint. I got a call on 5/01/2019 that it will be delivered on 7/01/2019 but still no show. I am really surprised by amazon's customer service.
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