Amazon India — Product not deliver

Address:	400068
Website:	Amazon.com

The order was place on 19th OCT and the delivery was suppose to give on 25th but it was delayed from amazon and promised to give the product on 29th, But still amazon failed to deliver the product, So I personally called amazon and asked about my product and they said it is going to delay for more 2 days and the agents have been really non co-operative and spoke really rudely. Still the product is not delivered, it's been 12 days now the product is not deliver since the order has been placed.. Issue was escalated 3 times and gave the commitment that the product will deliver on 31st of OCT, but still the product not deliver. And then I called Amazon and then they gave me the commitment on 1st NOV about the delivery but still the product is not deliver.. They are not taking this seriously and when i told them that i'll escalate this to consumer forum they didn't bothered as if it didn't mattered. i have wasted my time, energy nd money behind this and want compensation on this. The nly hope i have is from consumer forum to help me on this.